Policies
Terms & Conditions
By using Renova Hair, you agree to the terms below. These terms help us provide a safe and reliable shopping experience for everyone.
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Acceptance of terms
By accessing or using Renova Hair, you confirm that you have read, understood, and agreed to these Terms & Conditions and any related policies referenced on this site.
Eligibility and account responsibility
You must provide accurate information and keep your account credentials secure. You are responsible for activity under your account and for keeping contact details up to date.
Use of our store
You agree to use Renova Hair for lawful purposes only. You must not misuse the website, attempt unauthorized access, or interfere with normal platform operations.
Orders and pricing
Product availability, prices, and promotions may change without notice. We reserve the right to cancel or refuse any order if required for security, fraud prevention, or inventory reasons.
Payments and billing
You agree to provide valid payment information and authorize charges for purchases, shipping, taxes, and any selected add-ons at checkout.
Shipping and delivery
Delivery estimates are provided for convenience and are not guaranteed. Delays caused by carriers, customs, weather, or force majeure events are outside our direct control.
Returns and refunds
Returns and refunds are governed by our Refund Policy. By placing an order, you agree to those return windows, conditions, and processing timelines.
Intellectual property
All content on Renova Hair, including text, graphics, logos, and media, belongs to us or our licensors and may not be copied or used without prior written permission.
Third-party services and links
Our store may include links or integrations with third-party services. We are not responsible for the content, policies, or practices of those external providers.
Limitation of liability
Renova Hair is provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we are not liable for indirect or consequential damages arising from use of this site.
Indemnification
You agree to indemnify and hold harmless Renova Hair from claims, liabilities, damages, and expenses arising from your misuse of the service or violation of these terms.
Governing law and updates
These terms are governed by applicable laws in our operating jurisdiction. We may revise these terms as needed, and continued use of the site constitutes acceptance of updates.
Still have questions?
Our team is happy to help with orders, products, or anything in these policies.